Terms of service
Terms of Service
Welcome to Ruenestoly. By accessing our website and purchasing our products, you agree to the following Terms of Service. Please read these terms carefully before using our website.
1. General Information
This website is operated by Ruenestoly. Throughout the site, the terms “we,” “us,” and “our” refer to Ruenestoly.
We provide carefully selected pet products designed to improve the comfort, happiness, and everyday lives of pets and their owners.
By visiting our website or placing an order, you agree to be bound by these Terms of Service.
2. Use of Our Website
You agree to use the Ruenestoly website only for lawful purposes.
You may not:
- Use our website for fraudulent activities
- Attempt to interfere with the operation or security of our website
- Provide false or inaccurate information when placing an order
We reserve the right to refuse service to anyone for any reason at any time.
3. Products and Orders
At Ruenestoly, we make every effort to provide accurate product descriptions, images, and pricing information.
However, we cannot guarantee that all product details are completely error-free. Product colors or appearances may slightly vary due to screen settings and manufacturing differences.
We reserve the right to:
- Limit product availability
- Update prices and product information
- Cancel orders when necessary
Once your order has been placed, you will receive an order confirmation email.
4. Payments
All payments must be completed securely at checkout.
Ruenestoly uses trusted payment providers to process transactions safely. By completing a purchase, you confirm that you are authorized to use the selected payment method.
5. Shipping
Orders are processed and shipped according to our Shipping Policy.
Ruenestoly works with trusted international suppliers and overseas warehouses to provide high-quality pet products at affordable prices.
By partnering with global fulfillment centers, we are able to offer a wider selection of products while maintaining competitive pricing and quality standards.
Shipping times may vary depending on your location, customs procedures, and carrier delays.
6. Returns and Refunds
Our return and refund process is explained in our Refund Policy.
Customers must follow the instructions provided in the Refund Policy before returning any products.
7. Product Safety and Use
Ruenestoly products are designed for pets and should only be used for their intended purpose.
Always supervise your pet when introducing a new product. Ruenestoly is not responsible for damage or injury caused by incorrect use, misuse, or lack of supervision.
8. Intellectual Property
All content on the Ruenestoly website, including text, images, graphics, logos, and designs, is owned by Ruenestoly or used with permission.
Unauthorized copying, reproduction, or distribution of our content is prohibited.
9. Limitation of Liability
Ruenestoly is not responsible for any indirect, accidental, or unexpected damages resulting from the use of our website or products.
Our liability is limited to the amount paid for the product purchased.
10. Changes to These Terms
Ruenestoly reserves the right to update or modify these Terms of Service at any time.
Changes will be posted on this page with an updated revision date.
11. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: veloursrue@gmail.com
Store Name: Ruenestoly
Thank you for choosing Ruenestoly. We are dedicated to helping pets live happier and more comfortable lives. 🐾